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The heavy reliance on keyword search in e-discovery places an enormous burden on today's legal teams. Inconsistencies in language and inefficiences in search techniques and software user interfaces place the attorney in a difficult position: determining what is relevant in a compressed timeline using obsolete tools and tactics.
Today, some keyword search solutions deliver data rather than knowledge, and hindsight where foresight is needed. In this paper -- first in a three part series -- the following are examined:
- the difficulties of working with keywords during a matter
- the many challenges associated with relying on keyword search
- the cost and risk associated with attempting to "guess" one's way to a relevant document set
The second and third part of this series (coming soon!) will discuss how intelligent combinations of visual analytics and concept clustering can help legal teams mitigate inherent risks of keyword search strategies and, in fact, restore keyword search to a more proper place within the e-discovery process.
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