Related Thought Leadership
White Paper
Data from the Indian Terrain
India’s diverse linguistic and cultural landscape presents unique challenges for data management in legal and regulatory contexts. This paper explores how geographical and cultural factors affect data handling and analysis. The purpose is to highlight specific challenges such as the complexity of regional languages, biometric data management, transliteration issues and translation difficulties. Methods include a review of current tools and practices for handling diverse scripts, biometric data and multilingual texts, alongside an examination of AI and machine learning integration. Results indicate that specialised tools and advanced algorithms are essential for accurate data processing. The conclusion emphasises the need for tailored strategies and technologies to navigate India’s data terrain effectively, turning its complexity into a strategic advantage for legal and regulatory operations.
White Paper
Spreading Like Wildfire: Emerging Data Sources Continue to Spark Governance, Compliance, Discovery Challenges
Concerns over emerging data sources have reached an all-time high. After several years of steadily burning in the background of legal department challenges, the flames have caught on and grown, forcing in-house counsel and their law firms into fire-fighting mode across e-discovery, compliance monitoring, investigations, regulatory response and more. Over the last year, 62% of global general counsel confirmed they had experienced distinct new issues associated with collaboration tools, chat applications, file shares and other similar cloudbased systems, and nearly all (93%) expressed some level of concern about emerging data sources as a significant area of risk.
White Paper
AI Readiness Through Effective Information Governance in Microsoft Environments
In the rapidly evolving landscape of artificial intelligence, generative AI is becoming a disruptive force, reshaping how machines interact with and create content. Advancements in this space offer the potential to unlock unparalleled benefits ranging from speeding up content production to enhancing, streamlining and automating processes. Nevertheless, the rise of generative AI can also pose a significant risk if the underlying information and workflows are poorly governed. Insufficient AI governance can lead to an array of problems, such as biased outputs, data protection vulnerabilities and the potential for making inaccurate or incomplete decisions based upon on out-of-date information.
White Paper
Technology Modernisation for Internal Investigations: Clarion Call for Innovation and Improvement
The landscape of internal investigations has changed dramatically in recent years. This has been driven by factors including increased regulatory and legal pressures, unforeseen government intervention and growth in the scale of information requests. As a result, large organisations today are inundated with an increasing volume of whistleblower claims, allegations of misconduct, customer complaints and claims, suspicious activity reports, freedom of information requests, data subject access requests (DSARs), subpoenas, etc. While each request differs in substance, they all share the requirement to collect information, review and investigate, collaborate on findings, and report.
White Paper
Forecasting Digital Risk in 2024
After a feverish period of disruption across many facets of technology, it’s becoming more difficult to delineate between what could happen and what will happen in the months and year ahead. Business leaders often rely upon industry forecasts to prepare for anticipated change that is likely to impact their operations, go-to-market strategies, hiring plans, etc. Yet in a hype-filled environment in which it seems like anything is possible, organizations must be highly discerning about how they prepare for evolving digital risk and establish resilience for future technological disruption.
White Paper
The 2024 General Counsel Report: General Counsel Indicate Tipping Points in Strategy, Technology Adoption and Operations - EMEA
Digital risk has triggered a fundamental shift in the corporate legal department. Against a tremulous cultural, economic and geopolitical backdrop, numerous issues have cascaded into tipping points across the legal function. Data-centered regulatory activity, privacy requirements, generative artificial intelligence disruption, technology advancement and an expansive web of emerging data sources are now impacting the way legal departments prioritize resources. In addition to placing tremendous demand on in-house counsel, this environment has led to a decline in the general counsel’s feelings of preparedness for every major risk category.
White Paper
Delivering on the Promise of “Cradle-to-Grave” Data Management in Large Financial Institutions
Financial institutions are grappling with significant, ongoing challenges in their management of valuable communications data. These challenges are driven by accelerated technology change, a wholesale shift to cloud platforms and many long-lasting changes in working practices and behaviors post-COVID. Financial institutions have experienced a seismic shift from an era where all communications data was stored in centralized servers within the walls of its enterprise data centers. Now, email, chat, voice and video along with other dynamic forms of collaborative content, is stored across a myriad of third-party communications channels and cloud-based platforms outside the perimeter of the enterprise.
Video
Driving Innovative Client Solutions
At FTI Technology we drive innovative client solutions to solve data-related business challenges. Innovative technology, expert services and tenacious problem-solving provide our global clients with defensible and repeatable solutions. Technology plays a key role in turning large and complex volumes of data into information that enables businesses to make informed decisions.
White Paper
The State of Emerging Data 2023: An Overlapping Arrival and Departure - EMEA
Emerging data sources passed a tipping point this year. It was an expected turn for experts watching the evolution of systems, applications, technology adoption and communication habits over the past several years. Some understood that this year would bring an arrival of a new data reality. Indeed expectations have been validated — 71% of CIOs from the world’s largest organizations now say that the explosion of data is beyond human ability to manage. Simply, traditional data norms have been replaced by a complex, vast, dynamic and constantly changing data universe.
White Paper
Forensic Analysis and E-Discovery Complexities in Cloud-Based Investigations - EMEA
The corporate transition to the cloud continues to present significant, continually evolving challenges for discovery in disputes and investigations. The majority of enterprise data now reside in expansive cloud-based environments, and productivity platforms such as Microsoft 365 promise robust discovery and compliance features, alongside a continually evolving feature set. As a result, there has been a trend towards conducting cloud-first and cloud-only data collection and preservation — a departure from the traditional approach of broadly collecting data from custodian devices, removable media and on-premises server-based sources.
Blog Post
Alleviating Review and Analysis Challenges Across Mobile and Chat Data
The use of mobile devices, chat applications and collaboration and productivity tools have delivered significant efficiencies and opportunities for businesses. Often referred to in the e-discovery and investigations fields as emerging data sources, these systems and others, such as social media and cloud-based file sharing platforms, have been adopted by millions of users around the globe. Along with that growth, they are becoming more common as sources of evidence in disputes and investigations.
Article
FTI Technology Helps Major National Bank Enhance Its Smarsh Deployment to Deliver Cross-Functional Single Source of Truth for Communications Data
After implementing Smarsh to archive all communications, a major national bank needed access across multiple end-user teams and functions, including legal, regulatory compliance and more. The bank engaged FTI Technology to provide access to this single source of communications data for a broader audience, thus enhancing the bank’s return on its initial technology implementation.
Blog Post
Understanding How Emerging Data Sources Impact Governance, Risk, Compliance and Discovery
Organisations are using an ever-increasing array of productivity and collaboration tools. Worldwide, and particularly in India, remote and hybrid work settings have led to accelerating data volumes and a rapid change in the modes and platforms used for business. While increasing use and divergence of “emerging” data sources — i.e., cloud-based systems, productivity suites, collaboration applications, etc. — are boosting productivity and flexible work, there are also significant data risk implications.
White Paper
The Most Valuable, Vulnerable Commodity - EMEIA
The FTI Technology Digital Insights & Risk Management Study, a comprehensive report that examines the extent to which organizations are recognizing the high stakes of data and effectively managing digital risk, involved senior business leaders from various global geographies and industries, with over 90% being at the executive level with primary or final decision-making authority.
White Paper
The 2023 General Counsel Report - EMEA
Risk is now at the centre of every conversation in the modern legal department. Over four consecutive years of study in the annual General Counsel Report, in-house counsel have expressed how they’ve been required to evolve and reinvent their roles. Once seen only as risk mitigators, they have become strategic business partners and have taken on an array of new responsibilities across a widening risk landscape.
Blog Post
Pandemic Lessons Learned in Remote Forensic Analysis
Prolonged pandemic restrictions significantly changed the landscape for investigations, as the once typical travel to client sites to perform on-site forensic data acquisition was either severely limited or not an option at all. Data collection methodologies suddenly shifted from traditional disk-to-disk copy to remote methods, requiring digital forensics experts to establish methodologies that would enable remote collections in a defensible manner, presentable to a court, regulator or senior stakeholders.
Blog Post
Q&A: Avi Das Discusses How Clients Can Tackle Complex Data Challenges and Investigations in India
As FTI Technology’s newly appointed leader in India, Avi Das is ready to take the business forward. With over 17 years of experience in digital forensics and analytics, risk management, compliance and regulatory investigations, Avi plans to help clients solve data challenges through advanced data analytics and solution innovation.
A Review of India’s Contact-Tracing App, Aarogya Setu
The Government of India’s Ministry of Electronics and Information Technology (MeitY) agency launched Aarogya Setu, a contact-tracing mobile application. Aarogya Setu has been created by the National Informatic Centre (NIC) in response to the COVID-19 crisis, as a way to collect and understand public health-related data.