Solutions
IQ.AI by FTI Technology
The growing demand for AI solutions is increasing pressure on legal, compliance, and corporate business functions to find practical, cost-effective use cases that do not increase risk. While AI, particularly generative AI, has potential to transform the legal landscape, it’s essential that legal and compliance teams trust the technology’s results. As a consequence of these factors, many organizations are struggling to define effective AI strategies and demonstrate the tangible value of their AI initiatives.
IQ.AI by FTI Technology™ is an advanced suite of AI-driven solutions designed to address data-intensive challenges in legal and compliance matters. Developed by a team of digital insights experts, attorneys, data scientists, and consultants from across FTI’s global practice, IQ.AI empowers law firms and corporate legal teams to automate complex tasks, enhance decision-making, and defensibly manage data.
By leveraging proprietary tools and industry-leading platforms, IQ.AI provides tailored advisory and technical solutions, helping organizations harness the full potential of AI while maintaining trust, defensibility, and compliance across diverse use cases. Whether solving for large-scale investigations, improving document review processes, or navigating regulatory hurdles, FTI’s expertise ensures that AI delivers practical, reliable, and cost-effective results.
Consultative, Validated Approach
“We have made significant investments in AI research and development, including expanding our software engineering capabilities and hiring data scientists with e-discovery expertise, who underpin our IQ.AI solutions. We will continue to enhance and build upon these offerings as AI technology and regulations evolve, serving as a trusted advisor every step along each client’s AI journey.”
Sophie Ross, FTI Technology CEO
IQ.AI for Review
IQ.AI for Review addresses the growing complexity of data involved in litigation and investigations. FTI Technology leverages best-of-breed technology, workflows, and expertise to overcome challenging data issues upfront, deliver faster first-pass review, optimize quality control and privilege efforts, and streamline the delivery of key findings more efficiently than traditional protocols.
Key enhancements include:
- Rapidly identify tricky data such as foreign languages, spreadsheets, and unsearchable text.
- Faster first-pass review to quickly identify hot documents and inform case strategy.
- AI-augmented quality control to find helpful or harmful documents before disclosure.
- Optimized privilege document classification and comprehensive privilege log generation.
- AI-generated key document summaries, chronologies, and timelines.
IQ.AI for Investigations
Each investigation presents unique data challenges that are more complex than ever before, from emerging data sources to increasing data volumes. For more than a decade, FTI Technology has been at the forefront of using AI, advanced analytics and sophisticated workflows to bring speed and efficiency to investigations in a trusted and cost-effective manner.
IQ.AI for Investigations provides clients with a flexible, trusted AI-based approach to help clients find what they need faster.
IQ.AI for Antitrust
Driven by high volumes of data, short timeframes and high stakes, clients need seasoned practitioners with extensive experience when handling antitrust issues. For more than a decade, FTI Technology has been the trusted leader in antitrust work to help clients bring speed and efficiency to antitrust investigations in a comprehensive and cost-effective manner.
IQ.AI for Antitrust provides clients with a flexible, trusted AI-based approach to help clients deliver results on time.
IQ.AI for Data Breach
Organizations are increasingly required to assess large volumes of data in short timeframes to respond to mandatory data breach notification requirements and protect client’s and employee’s personal data. FTI’s experienced team leverages AI to map, capture and preserve exposed data, locate potentially compromised data such as PII, and quickly review the relevant dataset for efficient breach response.
IQ.AI for Data Breach provides clients with a trusted AI-based approach to help clients quickly assess and respond to urgent data breach incidents.
IQ.AI for Emerging Data Sources - Enhances contextualization of uncommon data types and disparate cloud-based communication and collaboration tools, summarizes and enriches metadata and discovery of key facts. Mitigates risk, reduces data sets and reveals relevant information quickly.
IQ.AI for Enrichment - Automates the review process for traditionally manual reviewed material, including multilingual documents, handwritten notes, forms, images, audio recordings, transcriptions and other complex data, all within a unified workflow.
IQ.AI for Contracts — Delivers methodologies for leveraging AI in contract review and analysis to efficiently query large contract populations, identify business opportunities, reduce costs or identify risks hidden within agreements.
Trusted Results
On an ongoing basis, the FTI team conducts extensive testing of large language models from numerous technology providers in concert to allow customization for specific data types, use cases and unique client needs, saving clients the resources and time required to invest in proprietary AI development.
“As clients work to understand how to benefit from AI, uncertainties remain regarding the impact, cost, scale and reliability of large language models currently available. Additionally, the regulatory landscape is changing rapidly around AI, making it difficult for organizations to determine whether their projects may introduce compliance concerns. These factors highlight the critical need many organizations have for expertise, training and alignment to guide their AI strategies. IQ.AI supports these demands via extensive testing and customization to achieve defensible, fit-for-purpose workflows.”
Jon Chan, Senior Managing Director
Our Guiding Principles:
Ensure that Generative AI is a complement to human judgement, never a substitute;
Remain cautious, with a focus on accuracy;
Be thoughtful and model agnostic as Generative AI technology rapidly evolves;
Remain practical and experimental so we remain at the forefront of AI use;
Offer clients flexibility and the opportunity to refine; and
Ensure that Generative AI technology and workflows that we offer to our clients provide measurable value, such as scalability, automation and verifiability, to specific use cases.
Related Resources
White Paper
The General Counsel Report 2025: The Data Guardian in Chief
The General Counsel Report 2025: The Data Guardian in Chief—a co-effort by FTI Technology and Relativity—examines the challenges corporate legal departments face in today’s dynamic risk environment. With growing attention on disputes and investigations, data-driven regulations, privacy requirements, AI and a wide range of emerging data sources, chief legal officers are asserting their role as a strategic advisor and data guardian for the business.
Video
Implementing Third-Party AI Tools: Guardrails and Vendor Risk Management
As organizations look to leverage the power of AI across the enterprise, privacy and AI governance professionals are working to establish program guardrails and implement governance programs that include third-party software. In this session, the IAPP is joined by Dexcom Global Privacy Senior Manager and AI Governance Chair Aveen Sufi and FTI Consulting Information Governance, Privacy, and AI Directors Dera Nevin and Tracy Bordignon who discuss approaches to assessing third-party AI risk and implementing governance and mitigation strategies. Their conversation expands on concepts covered in the IAPP-FTI Technology AI Governance in Practice Report 2024.
Video
Smart Adoption - Reducing AI Risk
Jon Chan discusses the challenges and considerations that corporations will encounter as generative AI adoption grows.
Case Study
A financial services institution was seeking to deploy Copilot across its Microsoft 365 environment as part of a broader objective to leverage artificial intelligence to improve employee efficiency and work experience. With a robust risk management program in place, the company understood the importance of testing and evaluating the legal and regulatory risks associated with the new generative AI tool. FTI Technology is a longstanding trusted advisor to the company across information governance, e-discovery and digital risk, and was engaged to conduct a robust governance assessment during a contained project pilot.
