FTI Technology’s Proprietary Artificial Intelligence Solutions Transform Every Phase of Document Review

The industry is primed for innovation, with significant demand for impactful, tested, logical uses of generative AI that will enrich understanding in critical matters and reduce the burden of fact finding across complex data types. 

In anticipation of this demand and in response to immediate client needs, FTI Technology launched IQ.AI by FTI Technology^TM, artificial intelligence solutions that address a range of client issues across disputes and investigations, antitrust and data breach response, in 2024. Since that launch, FTI Technology’s global innovation team and e-discovery applied data science experts have continued to test, experiment and develop high impact solutions across all aspects of the document review lifecycle. One outcome of these efforts is the release of IQ.AI for Review, a suite of sophisticated capabilities that provide cost savings of up to 70% and accelerated timelines across the document review lifecycle, including first pass review, quality control, privilege and the presentation of key findings. 

FTI Technology has deployed IQ.AI for Review for clients worldwide, across numerous types of projects, including cross-border litigation, investigations, antitrust reviews and data breach response. With this offering, FTI Technology’s experts unlock faster and more insightful first-level review workflows compared to other AI-based review solutions. IQ.AI for Review provides powerful results, particularly when applied to challenging document formats, multilanguage content, multimedia files and other materials that have traditionally required manual review. 

The new capabilities can optimize privilege classification and create first drafts of privilege logs, perform quality checks and identify challenging data types and personally identifiable information. AI-generated key document summaries, chronologies and timelines also quickly establish context for hot documents. This holistic approach reduces review time and costs and empowers legal teams to uncover critical insights that traditional methods miss, transforming what is often the most time-consuming phase of litigation and investigations into a strategic advantage. 

IQ.AI is a proprietary combination of workflows, services and expertise applied with FTI Technology’s custom-developed tools using numerous large language models, technology partner products, natural language processing and computer vision technologies. These include globally available platforms within Microsoft Azure and AWS Bedrock, enabling FTI Technology’s experts to utilize the most effective large language model for each task and provide flexibility for clients in geographies around the world. Backed by FTI Technology’s significant investments in research, development and an e-discovery applied data science team, IQ.AI helps clients balance innovation, technology performance and risk mitigation for specific applications of AI technologies. 

In addition to the launch of IQ.AI for Review, new IQ.AI updates include:

• IQ.AI for Emerging Data Sources: Enhances contextualization and summarization of chat threads, conversations, images such as GIFs and emojis, audio clips, uncommon data types and disparate messages across a variety of cloud applications and collaboration tools through integration with Connect and Universal Messaging Platform, FTI Technology’s proprietary emerging data sources solutions. Emerging data sources experts and digital forensics investigators can also leverage generative AI to summarize and enrich metadata and discover key facts. These capabilities support efficient data processing in a closed environment to mitigate risk, reduce data sets, reveal relevant information quickly and report on initial findings.
• IQ.AI for Enrichment: Leveraging optical character recognition, computer vision technologies and a proprietary suite of large language models, automates the process of reviewing materials that traditionally require manual review. This includes accurately translating and extracting insights from multilingual documents and processing handwritten notes, forms, images, audio recordings, transcriptions and other complex data, all within a unified workflow. 
• IQ.AI for Contracts: Delivers methodologies for leveraging AI in contract review and analysis to efficiently query large contract populations, identifying risks or business opportunities hidden within agreements. FTI Technology’s contract experts leverage a combination of generative AI, machine learning and analytics capabilities combined with customized workflows to extract key data points to support clients’ challenges across industries, contract types and use cases. 

These expanded AI capabilities are a testament to FTI Technology’s commitment to innovation and continued investment in delivering expert-led, reliable, defensible, AI-powered solutions that can be applied holistically or to targeted challenges. They leverage globally available platforms within Microsoft Azure and AWS Bedrock, including OpenAI's GPT models and Claude from Anthropic, enabling FTI Technology’s experts to utilize the most effective large language model for each task and provide flexibility for clients in geographies around the world. 

Today, more than two-thirds of chief legal officers are open to the use of generative AI in most major legal use cases, including e-discovery, document review, early case assessment and contracting. And many legal teams have plans to implement generative AI in the year ahead. In expanding IQ.AI solutions and services to address growing demand and solve critical challenges, FTI Technology’s experts continue to provide clients with tested, logical uses of generative AI to enrich their understanding of critical matters and reduce the burden of analyzing and reviewing complex data. These efforts are built upon a strong foundation of decades of investment the firm has made in AI research, development and expertise. 

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The views expressed herein are those of the author(s) and not necessarily the views of FTI Consulting, its management, its subsidiaries, its affiliates, or its other professionals.