Video
Using Metrics, Data, and Technology to Optimize Your Legal Ops Function
The rise of generative AI has not changed the key performance indicators of most law departments, which continue to focus on cost and efficiency. Since “what gets measured gets managed,” legal operations professionals must continue to identify and track key metrics in order to maintain alignment with the department's success factors.
This webinar covers results from the 16th Annual Law Department Operations Survey and puts them in context related to the law departments’ KPIs and critical challenges, Focus areas include:
- KPIs and critical challenges
- Metrics to track for success
- Tools and strategies for tracking metrics
- Value of communicating metrics and data with law firms and business units
- Potential impact of generative AI on metrics and reporting