Technology & Services

FTI Technology is one of a small group of providers that can deliver hands-on expertise with Smarsh implementations, helping clients with technology solutions that enable improvements across governance, compliance monitoring and other adjacent functions. Our award-winning services help Smarsh clients as they face numerous threats to the health of their compliance programs, all while increasing the ROI on their Smarsh investments and reducing global risk.

Features and benefits of the FTI / Smarsh partnership include:

  • Communications archiving, remediation and defensible disposal programs leveraging the Smarsh Enterprise Archive.
  • Customized and optimized processes for extracting, reviewing and disclosing communications data contained in the Smarsh Enterprise Platform for e-discovery requests and compliance obligations.
  • Deployment and enhancement of FTI Technology’s Connect solution to integrate Smarsh data with other downstream platforms, enabling faster insights and efficient data conversion for document review and investigations purposes.
  • Extensive support for assessing, monitoring and capturing emerging data sources such as Slack, Microsoft Teams, WhatsApp and other messaging platforms of interest for regulatory enforcement.

The experts at FTI Technology offer a range of services to address the specific needs of each corporate compliance team and their specific Smarsh implementation.

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Regulatory and Compliance Services

  • Data and archiving strategy that pre-empts emerging regulatory issues and themes that need to be addressed (e.g. ensuring compliance with record keeping obligations for BYOD and ephemeral messaging applications including WhatsApp and WeChat)
  • Supporting regulatory dialogue during and post implementation to ensure regulatory acceptance of the solution
  • Aligning internal stakeholder groups and navigating the approvals process
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Implementation Services

  • Design, development and implementation of policies, procedures and a target operating model to achieve defensible data archiving and minimization restoration and deletion across all businesses and geographies
  • Apply ‘security-by-design’ principles to mitigate against inappropriate access of sensitive data and maintain data sovereignty
  • Integration with in-scope data sources, migration of data from legacy archives and data stores together with necessary data remediation to ensure a full and accurate data position is achieved and controls are in place to maintain this position
  • Downstream integration of Smarsh archive solution with end-user teams across the enterprise, including; legal, investigations, disputes, regulatory compliance and privacy teams
  • Build-out a suite of holistic reports to provide a global view of data archives, OPEX savings and key insights
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Managed Services

  • Day-to-day management of global archives leveraging FTI’s follow-the-sun client services model
  • Business-as-usual optimization and roll-out of additional features and functionality as per Smarsh roadmap and client requirements

Global Reach

With more than 7,500 employees located in 31 countries, FTI Consulting professionals work closely with clients to anticipate, illuminate and overcome complex business challenges and make the most of opportunities.

FTI Technology global reach map

Our Experts

Al Park

Al Park

Senior Managing Director - Americas (Risk & Compliance)
Richard Palmer

Richard Palmer

Senior Managing Director - EMEA
Gino Bello

Gino Bello

Senior Managing Director - APAC